Customized CRM, workforce management and pay-bill solutions
How Salesforce elevates 1218 Global
A certified Salesforce implementation partner, 1218 Global helps clients to harness the power of Salesforce for enhanced revenue, streamlined processes and scaled business.
Our certified consultants design, customize and deploy Salesforce platforms, ensuring seamless integration with existing systems. We specialize in driving performance, productivity and agility, en route to delivering exceptional user experiences.
How Salesforce elevates 1218 Global
A certified Salesforce implementation partner, 1218 Global helps clients to harness the power of Salesforce for enhanced revenue, streamlined processes and scaled business.
Our certified consultants design, customize and deploy Salesforce platforms, ensuring seamless integration with existing systems. We specialize in driving performance, productivity and agility, en route to delivering exceptional user experiences.
Services Overview
Salesforce is a leading cloud-based CRM platform with tools for sales, service, marketing and more. It automates workflows, enhances customer relationships and provides data-driven insights for growth. This allows your business to find more prospects, close more deals and deliver service at scale.
Through Salesforce, we offer
Sales Cloud
Automates sales processes, manages leads, opportunities, and accounts, and provides sales forecasting and reporting.
Service Cloud
Boost CX and ROI with tools like case management, live chat and support ticketing.
Experience Cloud
Build engaging and collaborative online communities for customers, partners and employees.
AppExchange
Extend Salesforce’s capabilities with third-party applications and integrations.
Mobile App
Access CRM features on the go for continuous productivity.
Customization and Integration
Offers robust customization options and integrates with various third-party applications and services to fit unique business needs.