The Omni-Channel Advantage Explained

The Omni-Channel Advantage Explained

Winning Candidates and Clients Through Connected Experiences Think about your morning coffee. You order on the Starbucks app, pay with your phone, and instantly collect loyalty points. If there’s a mix-up, customer service can also see your full order history. That’s...
5 Signs your business is ready for a CRM implementation

5 Signs your business is ready for a CRM implementation

Companies that implement a CRM often see their revenue climb by 21–30%, with an impressive average return of $8.71 for every dollar spent (Pipeline CRM, WebFX). It’s not just the tech giants, either. Dell, American Express, Coca-Cola, and Airbnb have all reported...
The Story Of 1218 Global

The Story Of 1218 Global

“Every company has an origin story. For us, it all began with a love story.” – By Nick McCune, Chairman, 1218 Global. Back in 1998, I was a student at Southern Methodist University when I met Rhonda Daniel in an accounting class. We quickly became friends,...